1 Sept 2012

IBM Cognos 10: DPR-ERR-2107


When starting IBM Cognos 10, before the login prompt, the following error appears:
DPR-ERR-2107
The User Capabilities Cache cookie cannot be decoded.


Solution
With two Cognos systems that you run one after the other, this error can occur. Close your browser in between running separate Congos'.

For example, if you have a production Cognos and a development Cognos, you run the development edition, then you open a new tab and run the production edition - it will give you this error. Close the browser completely, reopen it and try again, it will be fine.

3 comments:

Unknown said...

Any other way around this? Looks like IBM still does not have any solution for this

Sara Jones21 said...

Wow! thanks for the workaround, it worked for me!! ibm cognos training | cognos online training

Michael Gerrard said...

I'm glad I could help :-)